Support

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Support

Attention! Before connecting the LAN cable to freshly installed Network Card (or brand new Manhattan DAC II with pre-installed card) always upgrade the Manhattan DAC II to up-to-date firmware using Mytek Control Panel application.

Warranty

Each individual Mytek product undergoes comprehensive quality control and a complete test before shipping. This Mytek product is warranted by Mytek to the original purchaser against defects in workmanship and materials used in manufacture for a period of two years from the date of purchase.

Faults due to customer misuse, unauthorized modifications or accidents are not covered by this warranty. Removal of serial number sticker voids warranty. No other warranty is expressed or implied.
If you suspect that your product is faulty, please contact the place of purchase or open a ticket in our system. Prior to shipping for warranty services, the customer or dealer must obtain an RMA number. Units sent without RMA number will not be accepted.

Mytek extends affordable repair service for all units manufactured to date that are less than 10 years old. Older equipment may or may not be repaired depending on the availability of parts.

DevicesFirmwareSoftware for Windows
7, 8, 10
Software for macOS
10.8, 10.9, 10.10, 10.11, 10.12, 10.13, 14, 15
Manuals
Brooklyn Bridgev1.51
readme
Mytek USB Driver [v4.45]
Mytek Control Panel [v1.52]
no USB driver required
Mytek Control Panel [v1.52]
English v1.1
Quick Setup Guide
Brooklyn DAC+v1.28
v1.11
readme
English v1.4
Brooklyn DACv2.36
v2.32
readme
English v1.7
Brooklyn ADCv2.10
v1.01
readme
English v1.5
Liberty DACv1.35
readme
English v1.2
8x192ADDA DIO USB2v1.01
readme
English v1.1
Manhattan DAC IIv2.31
v1.12
readme
English v2.1
 Phono Card for Manhattan DAC IIManhattan DAC II firmware v1.10 or later requiredNo software requiredNo software requiredEnglish v1.1
 Network Card for Manhattan DAC IIManhattan DAC II firmware v1.10 or later requiredRoon
Mconnect
Roon
Mconnect
English v1.1
Brooklyn AMPv1.00
readme
Mytek Control Panel [v1.52]Mytek Control Panel [v1.52]English v1.2
Brooklyn AMP+v1.00
readme
 

FireWire connection in Stereo192-DSD DAC, Manhattan DAC (the first version) and 8×192 FireWire DIO card
does not work with newest Apple computers (from 2018 and higher).

Manhattan DAC
(the first version)
v1.1.1USB2 [v1.35.22]
FireWire [v4.3.1.47542]
USB2* [v2.8.0]
FireWire/Thunderbolt [v4.3.1.47542]
English v1.4
Stereo192-DSD DACv1.8.3English v2.1
Chinese v2.0
8x192ADDA DIO USBUSB2 [v1.35.20]USB2* [v2.8.0]
8x192ADDA DIO FWv3.001FireWire [v4.3.1.47542]FireWire/Thunderbolt [v4.3.1.47542]English v1.4

*This old USB driver doesn’t support El Capitan/Sierra OS/High Sierra/Mojave. Please use FireWire/Thunderbolt driver instead. The issue does not affect Brooklyn series, Manhattan DAC II and 8x192adda DIO USB2 which use new 32bit USB2 Class2 solution (driverless for macOS and Linux).

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